FAQ
Is my personal information kept private?
We respect the fact that you entrust us with personal information. We’ll never rent, sell or share your information with another business.
Do you ship internationally?
We do our best to accommodate all needs and ship to most requested locations. All the international shipments goes out from Istanbul Turkey, where is our manufacturing hub located.
What is your return policy?
All sales are final.
Will all of my items arrive at the same time?
Whenever possible, we ship items together. But if select items in your order dictate different shipping methods, your items will arrive at different times. For example, a sofa and a small ottomans will be shipped using different methods and will not arrive together. Similarly, if an item in your order is on backorder, we will ship your in stock items immediately and ship your backordered item separately once it is back in stock. We will notify you of any backordered items and their projected ship dates as soon as possible.
What shipping options are available for furniture/large items?
We use LTL for larger items, anything other than that we use Fedex or UPS unless you like to use some other way.
Do you except custom orders?
Yes we do.
How long does it take to ship custom orders?
It depends on quantity.We do have manufacturing site in Texas also.Anything can be made in State won’t take more than 2 weeks.If it is has to made abroad, will take 2 months.